Return & Refund Policy
At Nymeraa, each product is thoughtfully crafted and handled with the highest standards of hygiene and care. Due to the personal nature of skincare products, all purchases made on our website are considered final.
Non-Returnable and Non-Refundable Products
All Nymeraa products are non-returnable and non-refundable due to hygiene and personal care regulations.
Once an order has been delivered, we are unable to accept returns or exchanges for products that have been opened, used, or handled.
We encourage customers to review product descriptions, ingredients, and usage instructions carefully before placing an order.
Damaged, Defective, or Incorrect Orders
If you receive a product that is damaged, defective, or different from what you ordered, please notify us within 48 hours of delivery.
To help us resolve the issue, please email contact@nymeraaskin.com with:
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Your order number
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A brief description of the issue
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Clear photographs of the product and packaging
After verification, we will offer a suitable resolution, which may include a replacement or refund.
Refund Processing
Approved refunds will be processed to the original payment method within 7 to 10 business days, depending on your bank or payment provider.
Order Cancellations
Orders may be cancelled only before dispatch. Once shipped, orders cannot be cancelled.
Contact Information
Email: contact@nymeraaskin.com